Privacy Policy

1. Who we are

This Privacy Policy explains how FMI Seminars ("we", "us", or "our") handles personal information in connection with the website fmiseminars.com.au and our professional education seminars in Australia.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply.

2. Information collected through this website

This website is primarily informational. We do not operate contact forms, newsletter signup forms, or account registration on this website.

If you email us (for example at info@fmiseminars.com.au), we will receive the personal information you include in that email, such as your name, email address, phone number, and any course enquiry details you provide.

3. Course bookings and Ticket Tailor

Course bookings and payments are processed through Ticket Tailor, a third-party ticketing platform. When you book a course, Ticket Tailor collects personal and payment information necessary to complete the booking.

Ticket Tailor's collection and use of your information is governed by Ticket Tailor's own privacy policy and terms. We may receive booking-related details from Ticket Tailor (such as your name, email address, and course registration details) so we can administer the seminar, communicate with participants, and meet our operational and legal obligations.

4. How we use personal information

We may use personal information to:

• respond to enquiries and provide customer support
• administer course registrations and communicate course details
• manage cancellations, refunds, and venue or schedule changes
• comply with legal, accounting, and regulatory requirements
• improve our website and services where appropriate

5. Technical and hosting information

Our hosting provider (and related infrastructure services) may process standard technical information needed to deliver and secure the website, such as IP addresses, browser type, device information, and server request logs.

6. Disclosure to third parties

We do not sell personal information. We may disclose personal information to service providers who help us operate the website or seminars (such as Ticket Tailor, hosting providers, and email providers), or where disclosure is required or authorised by law.

7. Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain personal information only for as long as needed for the purposes described in this policy, or as required by law.

8. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

9. Links to other websites

This website may link to third-party websites (including Ticket Tailor, Prague School / DNS, and Motion Palpation Institute sites). Those websites have their own privacy policies, and we are not responsible for their practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact

Privacy questions or requests can be sent to: